Receptionist/Concierge
Receptionist/Concierge
Job Description
- Department: Property Management Office
- Reports to: Property Manager
- Type: Full time Position
Job Summary
The Receptionist/Concierge serves as the primary point of contact for tenants, guests, and visitors, delivering professional front-desk, concierge, and administrative support in accordance with Menarco’s policies, procedures, and service standards.
The Receptionist/Concierge embodies Menarco’s dedication to the Entrepreneurial Operating System (EOS) and embraces our core values centered on people, planet, and
the principles of integrity, courage, excellence, mindful stewardship, and empathy (ICEME). He/She is expected to resonate with Menarco’s passion for purpose, innovation, and a commitment to contributing to a greater good, epitomized by our mission to build better for every individual we impact.
Job Summary
Location
BGC, Taguig City
Job Type
Full Time
Date Posted
Posted 6 months ago
Experience
Experience: 1-3 years
Working Hours
Flexible Work Hours
Working Days
Weekdays
Vacancy
No. of Vacancy: 1
Core Functions
- Major Responsibilities
a. Attends general inquiries from tenants and their guests.
b. Provide information service to tenants and their guests.
c. Serves as the second layer of security in the building.
d. Filtering of guests before letting them in.
e. Responsible for signing in and out of each visitor.
f. Must be knowledgeable in VMS for registering incoming guests and visitors.
g. Must be knowledgeable in sustainability and wellness features of the tower
h. Responsible for parking payments.
i. Conducts weekly inventory of elevator access cards and car passes.
j. Monitors, files, and logs each tenant deliveries, system errors (VMS), service calls, tenant requests, and PMO monthly advisories.
k. Performs additional tasks as requested by admin/ management.
l. Attends guests/ tenants’ inquiries, requests, and complaints.
m. Reports / relays escalated concerns to respective departments.
n. Performs other duties that may be assigned by the MANAGER.
Required Qualifications
Education & Experience
- With minimum 2-year experience in Property Management
- At least employed by the Property Management Company for at least 2 years.
- Candidates must possess at least Bachelor’s/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
- With experience in administrative and clerical procedures. Able to contribute positively as part of a team
- Excellent oral and written communication skills
